Telecom BSS engineering · Applied AI
Mission-critical systems.
Production discipline. Built in the open.
Innovation Ways is a Telecom BSS consultancy — two decades of billing systems that can't fail — now bringing that same production discipline to AI, and building it in the open: IW AI Core, IW RAG, and PodForger are where it shows.
What Innovation Ways does
Telecom BSS engineering
Two decades designing and owning mission-critical billing and BSS systems at scale — sole developer of an invoicing system that produces millions of invoices a month, across successive platform upgrades, with zero major production incidents.
Applied AI, production-grade
Bringing the same discipline to AI systems — orchestration, retrieval, evaluation, and observability — and building it in the open. The work, not the pitch, is the proof.
Why Innovation Ways
Production discipline, rare in AI
Test-driven, evaluated, observable. Built to run unattended — not to look impressive in a demo and fall over in production.
Founder-led — direct access
The person on the call is the person doing the work. No layers, no hand-off to juniors, no translation loss.
Two decades of systems that can't fail
Revenue-critical billing at telecom scale. The instinct for what breaks in production — and what it costs — is hard-won, not theoretical.
Built in production
Infrastructure that has to be right the first time
Two decades on systems where a billing run or a settlement can't be re-run — that discipline is what Innovation Ways brings to applied AI.
Work
Real systems, described as engineering — not marketing.
IW AI Core
Open sourceAn AI-orchestration platform that runs AI-assisted development across projects — with all operational state in Postgres and a dual-agent runtime.
- Python 3.12
- FastAPI
- PostgreSQL
- llama-index
- OSS · MIT
IW RAG
Open sourceA fully-local, single-GPU agentic RAG system with a benchmarking studio built in — grounded, cited answers over your own documents, and the numbers to prove how well any configuration actually performs.
- Python 3.12
- LangGraph
- vLLM
- pgvector + BM25
- Local · single-GPU
- OSS · MIT
PodForger
Open sourceA full-stack platform that turns RSS feeds into multi-speaker AI audio podcasts — LLM scripting and self-hosted GPU text-to-speech, running in production.
- FastAPI
- Next.js 16
- async SQLAlchemy
- Multi-LLM
- GPU TTS
- OSS
CORE — on-prem multi-agent RAG
Client engagementA 100%-local, five-agent retrieval platform built for a Swiss telecom operator: document RAG with citations and RBAC, NL→SQL behind a validation layer, code analysis, and an orchestrator.
- LangGraph
- pgvector
- Ollama
- RBAC
- On-prem
Insights
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Parallel agents, isolated worktrees: where AI orchestration actually buys you speed
Every coding tool shipped parallel agents and git-worktree support in 2026. The speed isn't in running more agents — it's in isolation, durable orchestration, and reviewing outcomes instead of process. The mechanics, and why I built IW AI Core around them.
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I benchmarked my own RAG system on one GPU — here's what the numbers actually said
A small, honest measurement run on IW RAG: a retrieval ablation, eight local models compared, a quantization ladder, and a GraphRAG mode that scored zero. The reasoning matters more than the digits — and the sample is deliberately tiny.
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I built a local RAG system 14 months ago — here's how I'd build it today
RAG matured, and AI agents changed how you build. What I'd change about CORE, what I'd keep, and the part agents didn't speed up: the judgment about where a system must not be trusted.
Founder
Sérgio Gaspar — Founder & Principal Engineer
Twenty years designing, building, and owning critical back-office systems end-to-end — telecom billing, securities settlement, insurance documentation. Sole developer of a Swiss operator's invoicing system that produces millions of invoices a month, with zero major production incidents across successive platform upgrades.
Innovation Ways is where that production discipline now meets applied AI — building orchestration, retrieval, and evaluation infrastructure in the open. Fully remote from Lisbon.
More about Innovation Ways →
Building something that has to be right?
Selectively available for engagements where owning the architecture of a production AI or BSS system is the point.
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